HOW LONG WILL IT TAKE FOR MY PACKAGE TO BE DELIVERED ONCE IT’S SHIPPED?

Once you place an order with Brizbazaar, there is a 7-14 business day processing time for cut-n-sew items (clothing, bedding, etc). For Limited Edition Artist Collection items (signed prints, moodmats, etc.), there is a 5-7 business day processing time. 

Once your order is shipped, mail in the U.S. should take anywhere from 3 - 5 business days to be delivered. You will receive a shipping confirmation email with a USPS tracking number for you to track your package. 

Tracking Number: Please note that whatever shipping method you select during checkout the tracking information will not take effect until the package has left our crafting facilities and is shipped out to you.

We will work with shippers as best we can to ensure that packages do make it to our customers as quickly as possible. We reserve the right to determine if packages are still in transit or if they should be considered as lost. If a package is considered lost in transit, we will either replace the order or issue store credit for the purchase price of the order. Refunds won’t be provided for packages considered to be lost in transit.

Delays: We kindly request that you notify us if your package has not arrived within 2 weeks of shipping, and we will investigate promptly.

WHAT IF I RECEIVE NOTICE THAT MY ORDER HAS BEEN DELIVERED BUT I DID NOT RECEIVE IT?

USPS, UPS, and DHL often send premature delivery notices. When this happens, the package usually arrives within three days following the notice. If your package still hasn't arrived within that time frame, you should contact the appropriate shipper/postal carrier's facility nearest to the shipping address and inquire about the package's whereabouts.

It is the customer's responsibility to contact your local shipper/postal carrier in these instances because the package is showing that it has been delivered.

Reporting a package missing/stolen:  Contact the appropriate shipper/postal carrier and report that your package is missing/stolen. The shipper/postal carrier will open an investigation and issue a Case Number.

Once you have reported the package missing/stolen and received a Case Number, Send an email to Customer Support at: support@brizbazaar.com with your verifiable case number from the shipping carrier. 

***This is not an insurance claim for a lost or missing package, "Delivered" packages are not eligible.

Please do not confuse this report with a lost package inquiry. Lost package inquiry numbers will not be accepted for order replacement or reimbursement.


Incorrect or incomplete addresses:  Brizbazaar will not replace or reimburse any order not received due to an inaccurate or incomplete shipping address provided by the customer.